Privacy Policy

About this policy

This policy explains how VAAN Distributors (“we”, “us”) collects, uses, stores and shares personal information through this website. We handle personal information in line with the New Zealand Privacy Act 2020.

Information we collect

When you contact us or request a quote, we collect the details you choose to give us:

• your name, company name, email address and phone number
• your country and delivery destination
• details of the products, quantities and requirements you’re enquiring about
• any message or file you attach

Our hosting provider also records standard technical information, such as IP addresses and browser details, to keep the website secure and running.

How we use it

• to respond to your enquiry and prepare quotes
• to discuss product and supply requirements with potential suppliers, where needed
• to manage our business relationship with you
• to protect the website from spam and misuse

We don’t sell personal information, and we don’t use it for unrelated marketing without your agreement.

Sharing your information

We share personal information only as needed to respond to you and run our business. This includes service providers that host the website and deliver our email. When we approach suppliers about your requirements, we share the product details needed for them to respond. Some of these providers and suppliers may be located outside New Zealand, including in India.

Storage and security

Enquiries are delivered to our business email. We take reasonable steps to protect personal information from loss, misuse and unauthorised access, and keep it only as long as we need it for the purposes above or as required by law.

Cookies and analytics

This website doesn’t use advertising cookies. If we use website analytics, we choose privacy-friendly tools that don’t use cookies to identify you. If that changes, we’ll update this policy and ask for your consent where required.

Your rights

You can ask to see the personal information we hold about you and ask us to correct it. To make a request, email vaandistributors@gmail.com. If you’re not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.